Get in Touch With Us
Whether you have a question about one of our reviews, spotted something that needs updating, or want to suggest a casino we should take a closer look at — this page explains how to reach us and what happens next.
How to Contact Us
Email is the best way to get a message to our team. We read every enquiry ourselves and aim to respond within two working days. The more context you can give us upfront, the faster we can get back to you with something useful.
Please write to us at: [email protected]
What You Can Ask Us About
We cover a specific corner of the online gambling market — casinos and games that sit outside the Gamstop self-exclusion scheme — so most messages we receive fall into one of the following categories:
- Questions about our reviews — If you want to know more about how we assessed a particular site, or why one casino ranks where it does, ask away.
- Corrections and factual updates — Bonus terms change, casinos update their game libraries, and payment options shift. If you spot something on our site that looks out of date, please flag it. We take accuracy seriously.
- Casino suggestions — Know of a non Gamstop casino or Slingo site you think deserves a closer look? We are always researching new options and welcome reader tips.
- Content feedback — Found a section confusing, or think we missed something important? Honest feedback helps us make the site more useful for everyone.
- Partnership and commercial enquiries — If you represent a casino brand or affiliate network and would like to explore working together, introduce yourself and outline what you have in mind. We review all such enquiries on their merits; commercial relationships do not buy editorial position.
- General questions about non Gamstop gambling — Not sure where to start? Our guide to trusted non Gamstop casinos in the UK covers a lot of ground, but if your question is not answered there, drop us a line.
What Happens After You Email
Your message goes to a real person, not an automated inbox filter. We do not use templated auto-replies in place of an actual answer. Once your email arrives, a member of the team reads it, works out who is best placed to respond, and gets back to you directly.
Our usual turnaround is two working days. During particularly busy periods it may stretch a little longer, but we will always follow up — we do not let messages go unanswered.
A Note on Editorial Independence
Casinos Not On Gamstop is an independent comparison site. The casinos we review pay us commission when readers sign up through our links, but that commercial arrangement does not determine how we rank or write about any of them. If you believe a review does not reflect your experience of a casino, or if you think we have got something wrong, tell us. Reader feedback is part of how we keep things honest.
All content on this site is aimed at adults aged 18 and over.